The smarter way to workflow…

ServiceNow enables digital workflows to drive business growth, increase resilience,
and enhance employee productivity.

This is the future of work

Accelerate innovation and transform your business with workflows that work:

It Workflows

Connect your enterprise with digital IT workflows that empower you to take control of your IT chaos on a single, unified platform.

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Employee Workflows

Make your work life as great as your real life. Native mobile apps and virtual agents provide answers and help across your organisation – anytime, anywhere.

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Customer Workflows

Connected digital workflows create a seamless experience and enable a whole new level of customer service management, from issue to resolution.

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Quintica Servicenow Practice

Offering Africa and the Middle East the largest and most experienced ServiceNow professional services and team in the market.

Industry Focus

  • Financial Services

  • FMGC

  • Oil and Gas

  • Pharma

  • Aviation

  • Telco

  • Service Providers

Workflow Focus

  • ITSM

  • ITOM

  • AI Ops

  • HR – Employee

  • CSM – Customer

  • Now Platform – Apps

Global Implementations
Avg cSAT
Certified Pro’s
Years Experience

What do we do?

In our mission to make the complex simple, we’re dedicated to making work, work better for you. That’s why we’re proud to be a leading ServiceNow partner.


We consult and engage with you to unlock your business potential with operations blueprints, business case scenarios and customer journey mapping.


We help transform your business with tech implementation and integration designed to help you make the shift to automation and get work flowing seamlessly across your business.


We’re on hand to help you accelerate your business outcomes with managed services, on-demand skills, enhancement delivery, service augmentation and more.

Here’s how we helped some of our customers:

Quintica has a very good knowledge of Service Management and the ServiceNow platform. They have successfully implemented ServiceNow for Aspen and have been instrumental in driving out the platform capabilities.

Derrick Van Der Merwe – Service and Quality Manager

Quintica is not a vendor to us they are our strategic partner helping us to achieve the business outcomes that drive us forward as a global aviation enterprise. We operate in a complex and high pressure environment and the team have more than matched our expectations.

Arnaud van Rietschoten 
- Vice President IT Service Management – Emirates

Quintica has played a critical role in helping Investcorp drive maturity in our Service Operations and Service Transition space. The team are always striving to provide the highest level of service in a fast paced and evolving environment.

Investcorp Bank BSC

I am very impressed with the professionalism of the Quintica team and the quality of their work. All workstreams passed our QA first time which meant we could go live on time and on budget.  Well done on a great job…

Alberto Otero – PMO Strategic Projects – Engen

Quintica, our ServiceNow partner, has to be credited. We’ve asked a lot of them, pushing them hard to have the platform work for us. We’re now in a position where we can automate or set up new processes very quickly – and that’s thanks to the enablement lessons we’ve learned from Quintica.

Wanda van der Bijl HR Business Analyst, Distell

Quintica has been a partner to NSFAS more than a vendor, helping us to shape the way we engage our students the institutions we support.

Arno Esterhuizen – Senior Manager : ICT Services – NSFAS

Quintica is an organisation that are flexible and accommodating in providing solutions. Quintica’s strengths lies in not only their local skills but also the availability of international resources to assist in implementing complex solutions.

Braam Venter – Senior Manager Technology – Nashua

How can we help you accelerate your ServiceNow journey?

Let’s Talk