Digital experiences drive our economy, tomorrows leading companies will be those who unlock the benefits of transformative platforms to deliver seamless service experiences to their employees, customers and partners.
We work with some of the most forward thinking global companies that have no plan B. They understand that with the pace of technology change they can’t wait to evolve over time they need to re-invent their operating model for a future where agility and change are the constant. We help you and your business align your technology with your strategic goals, and deliver the processes needed to support you on your transformational journey.
As the only ServiceNow Elite partner in Africa and the Middle East we offer you a depth of expertise across the platform and a track record of successful execution to go with it.
More than just technology implementation we understand how large organisations change and how to drive adoption across your functional teams in order to get the business impact you set out to achieve.
We’re not a one size fits all partner, our Industry leads bring specific knowledge in the sectors we serve that enables them to offer impactful solutions that deliver business results.
We believe in the power of Great People doing Big Things for our customers, this starts with our people loving what they do and thriving in their growth journey at Quintica. We apply this same mindset to your business and ensure that when you take on a service your people are equipped to flourish.
We invest with our customers in transformative outcomes we don’t deliver a project. We’re invested in the success of your transformation and bring a toolset that propels you forward faster than your competition.
We’re a high-performance team that care a lot about your transformation journey. It’s nice to meet you.

Chairman

Chief Executive Officer

Chief Financial Officer

Chief People Officer

Chief GTM Officer

Chief Services Officer

VP: Regional & Sales Executive, Africa

VP: Regional & Sales Executive, Middle East

Growth & Expansion Senior Director

Process Consulting

Program Management

Managed Services

Product Development Director

Director Technology Consulting Services, Middle East
We help you unlock the power of transformative tech to deliver exceptional service experiences.
Remove the friction from work and bring your teams together on a single platform that drives operational excellence and a consumer grade service experience to match.
Extend your team with our expertise to deliver continuous service improvement and Managed Services. Free up your team to tackle your most strategic initiatives. We allow you to RUN faster.
Since joining Quintica, I've been energised by a culture that encourages creative thinking and leverages individual strengths to build upon and modernise our established best practices. Every day brings fresh opportunities and challenges, and our team is always up for tackling them together.
Joining Quintica was an easy decision for me, here I am appreciated for who I am and my passion for making the world a better place is fuelled by the work we do.
Every day I'm surrounded by thought leaders, innovators, and incredible mentors – all working together to make a real difference for our clients. It's inspiring to be part of a team that elevates not just the work, but each other, knowing we can rely on open communication and mutual respect.
I've had the chance to grow and learn so much, and I love the collaborative environment where everyone works together to achieve great things. We really focus on understanding our clients' needs and finding the best solutions for them. It's inspiring to be part of a team that doesn’t just aim to deliver services but strives for excellence with every solution we bring to the table.
As an Elite ServiceNow Partner we are hyper focused on helping our customers achieve their transformation goals through the Platform.
For us true transformation is about much more than the numbers its about impacting the next generation of leaders in Africa who will go on to start new business, grow our economy, increase the number of citizens who contribute positively to our GDP and drive growth in Africa.
South Africa has continued to produce some of the world’s top entrepreneurial talent and we’re proud to play our small part in this big dream for a Silicon Africa.
Suite 204 – 206, Building 25, Dubai Healthcare City, PO Box 505107, Dubai, UAE
Phone: +971 4426 7303
Bridgeways Precinct
1 Bridgeway, Century City
Cape Town
Phone: +27 (0) 11 026 5990
Phone: +27 (0) 11 026 5990
Western Heights, 7th floor, Karuna Road, Westlands, Nairobi City, Kenya
Phone: +27 (0) 11 026 5990
Drop us a video explaining why you think you should be part of our NextGen program and you could be on your way to joining a team who will believe in you and support your dreams.
We’re excited about the future and how technology will help people, together we will transform work to create moments that matter.
The time for change is now.
We’ve shared your request with our Customer Success team, look out for a reply from them shortly. Alternatively give us a call if your query is urgent.
Dr. Marten Scheffer
Head of AMS and Client Strategist – TMT
A pioneering telecommunications strategist and Ph.D. holder with 25 years of international leadership experience, specializing in the application of AI and machine learning to optimize large-scale fixed and mobile networks, drive down total cost of ownership, and enhance customer experience across global markets.
Head of Delivery
A transformative business leader with a distinguished 30-year tenure shaping the evolution of Dimension Data/NTT, where he architected a multi-billion dollar annuity services empire and founded the pivotal Key Talent Program, all guided by his core philosophy of keeping promises and mapping innovative capabilities to client pain points.
Director – Program Management
My expert skillset allows me to lead and collaborate with diverse, high-performing teams worldwide to deliver strategic projects and programs to multiple clients globally.
My core approach centres around an unwavering dedication to excellence and dedicated pursuit of organisational success. I thrive in fast-paced, dynamic environments and enthusiastically embrace challenges. I leverage challenges, using them as catalysts for advancement and creativity.
My experience enables me to seamlessly enter various operational contexts, identify shortfalls across processes and technology options, and adeptly introduce effective policies and processes for tangible improvements.
Director – Program Management
My expert skillset allows me to lead and collaborate with diverse, high-performing teams worldwide to deliver strategic projects and programs to multiple clients globally.
My core approach centres around an unwavering dedication to excellence and dedicated pursuit of organisational success. I thrive in fast-paced, dynamic environments and enthusiastically embrace challenges. I leverage challenges, using them as catalysts for advancement and creativity.
My experience enables me to seamlessly enter various operational contexts, identify shortfalls across processes and technology options, and adeptly introduce effective policies and processes for tangible improvements.
Director – Managed Services
Responsible for Application Managed Services across the group. Nitin has vast experience from multiple roles including both vendor and client side and spanning multiple technology platforms such as IBM, HP , BMC and now ServiceNow.
Nitin works closely with our Product and Consulting teams to align our service offerings to drive ongoing value for our customers through Application Managed Services which represents the largest BU within the Services Group.
Sales Director- Africa
Born and raised in Africa no one believes more than Hlayi about the powerful impact technology can have on shaping our future. Hlayi gives leadership to the Africa sales team. His technical consulting background and hands on experience enables him to craft solutions that deliver value at speed while his infectious positivity is contagious for those he works with.
Sales Director – Middle East
Umair is a seasoned Sales Director with a deep understanding of the regional market dynamics and a proven track record of driving business growth, Umair is instrumental in expanding the company’s footprint and building strong client relationships. His expertise in strategic sales, team leadership, and cross-cultural communication enables him to consistently deliver exceptional results for our customers.
Technology Director
Ali, our Technology Director based in the United Arab Emirates, has been with Quintica since August 2017. Prior to joining Quintica, Ali worked on the ServiceNow platform since 2010, initially as a customer administrator and later as a technical consultant for a partner. His extensive experience with customers has provided him with invaluable insights into transforming and digitalizing businesses to enhance their experience on the ServiceNow platform.
Director – Product and Solutions
Ashish Nahar is an accomplished professional who began his career in 2007. Since 2011, he has been extensively working on the ServiceNow platform, developing deep expertise in delivering transformative solutions. As the director of product and solutions, Ashish has been pivotal in driving large-scale, complex deals for some of the most prominent organizations in the UAE and Africa. With a master’s degree in international business, 5X implementation certification, multiple implementation expertise, and extensive experience across telecommunications, banking, media, oil and gas, aviation, and healthcare sectors, he brings a unique blend of strategic insight, technical proficiency, and enhanced solutioning skills to his role.
Director – Process Consulting
With over 20 years of experience in complex I.T. environments in the public and private sectors, Shubnum has worked across various industries. She has an MBA with GIBS Business School, a Senior Leadership Certificate from Wits Business School, Bachelor of Commerce in Information Systems and Investment and Corporate Finance from the University of KZN and various I.T. Certifications.
By transforming complex I.T. solutions into simple-to-understand business tools, she believes in simplifying IT for business partners, achieving business benefits and successful business outcomes.
She is a mom to a lovely girl and loves cooking, eating, reading, yoga, and jumping from bridges and planes for fun.
Whatever she does in both her personal and professional life is always driven by values.
Chief People Officer
A champion for both people and progress, Jennifer joined Quintica in 2022. Since then, she has spearheaded a global initiative to elevate the employee experience, seamlessly blending her passion for people development with her expertise in digital transformation. With over two decades of experience, Jennifer is a firm believer in fostering high-performing teams. Her focus lies in optimizing organizational effectiveness through strategic people-centric interventions. At Quintica, Jennifer ensures our employees are not just valued, but recognized as the beating heart of our success.
Chief Financial Officer
Ricki is a Chartered Accountant with a rich tapestry of experience spanning various sectors. Before joining Quintica in 2024, he spent several years consulting to the Reinsurance and Hospitality industries in Bermuda before starting and growing an accounting and payroll outsourcing/offshoring business servicing clients in Bermuda and the Caribbean. His expertise spans financial management, operational efficiency, strategic decision-making and leading multi-jurisdictional teams.
Chief Partner Officer
Andrew Joined Quintica in 2017 to grow the South African operations. After spending several years working in the UK helping financial services companies to transform their tech capabilities Andrew retuned to South Africa. Andrew is passionate about seeing technology impact the lives of people for the better, he has become a brand ambasidor for Quintica in driving our ServiceNow growth journey. He is obsessed with seeing our coustomers benefit from their investment into transformation.
Chief Operating Officer
MJ came on board at Quintica in 2015, taking the helm in providing premier technology solutions and championing business innovation and transformation. Boasting an extensive background of more than 20 years in management and technology consulting, MJ is dedicated to fostering excellence and expansion by leveraging innovative platforms and nurturing our global teams.
Chief Executive Officer
After heading the Internet Solutions business for over 8 years as CEO Saki joined Quintica in 2023 as Group CEO and through a private equity deal replaced one of our founding fathers Charles Osburn as the second major shareholder of the group. Saki is a dedicated customer first CEO who spends as much time as he can listening to customers and understanding the challenges that prevent growth in their business.
Chairman
After leaving his position as CEO of Dimension Data Middle East and Africa Allan was not finished with his growth drive and passion for transforming tech. Through a private equity deal in 2005 Allan became the second major shareholder of the Quintica Group and joined the team as Chairman of the Board. Allan brings 3 main ingredients to the team: an infectious positivity about life, work and the convergency of both as a positive force for change, years of expertise on shaping an organisation and positioning for growth, someone who believes people are at the heart of any business and believe in doing Big Things with Great People.