Driving shared services across a single platform.
Helios Towers enhances its multi-country operations with ServiceNow and Quintica Q-OSS operations automation solution.
Telecommunications and Service Providers
Scale and support operations with end-to-end digital workflows.
With over 20 year’s experience from the network to the customer we understand how to connect your entire telco operation.
Todays leading Telco has become a hive of leading financial and communication products. The business is creating new offerings with speed and agility that adapts to shifting market conditions and addresses customer needs at an increasingly personal level. This level of personalization requires a technology stack that can not only keep pace but also deliver best in class experience to the customer.
Telco Modernisation Delivered
Maximize productivity
Help employees work better, faster. Simplify, streamline, and automate processes between care and network teams so the information they need is at their fingertips.
See the big picture
Unite platforms, systems, and tools to break down silos across the B2B2X value chain. Improve decision-making with end-to-end service visibility and real-time network insights.
Find efficiencies
Remove duplicate technologies, manual processes, and other roadblocks to profitability. Identify opportunities to streamline and enhance your margins.
Fuel growth
Drive a return to growth through new services and better experiences. Enable a new generation of digital services by connecting key systems to unite the experiences in a scalable way.
Our Service Offerings
Order Management
Process customer orders with ease, remove complexity form
the customer journey.
Telecommunications Network Inventory
Give network engineers the power to accurately design and build network resources and services. Use digital workflows to manage resources throughout the inventory lifecycle.
Telecommunications Service Management
Give network engineers the power to accurately design and build network resources and services. Use digital workflows to manage resources throughout the inventory lifecycle.
Telecommunications Service Operations Management
Consolidate event data for evaluation and action. Streamline your response to network issues with machine learning and advanced analytics.
We’re trusted by these leading companies to deliver
Customer Successes
Helping the largest Telco in Africa shift from pure Telco to TechCo
Our customer, the leading Telco provider in Africa was looking to shift from providing purely telco products and service offerings to being a TechCo who is able to provide full technology stacks that are underpinned by their traditional Telco services and infrastructure.
Lets change the game together
Let our team help you map your technology change journey and deliver results.