The digital journey
We help large enterprises deliver on the promise of digital transformation.
1
Engage
to unlock your business potential
• Business process consulting
• Operations blueprint
• Business case
• Customer journey mapping
2
Transform
to help work flow seamlessly across your business
• Tech implementation
• Tech integration
• Shift to automation
• Standardise processes
• Coaching
3
Operate
to accelerate your business outcomes
• Managed services
• On-demand skills
• Enhancement delivery
• Staff augmentation
• CSI
The digital journey
We help large enterprises deliver on the promise of digital transformation.
Engage
to unlock your business potential
- Business process consulting
- Operations blueprint
- Business case
- Customer journey mapping
Enabling moments that matter
Which Service Experience can we help you optimise?
IT
What is the impact of the core system outage on my business?
Employees
Are my new hires setup on systems and trained on privacy issues?
Customer Experience
What is the status of outstanding customer complaints?
Operations
Why is there a spike in performance issues related to ERP?
Risk & Compliance
Are we following best practice and limiting risk
Companies that believe in what we do
We’re proud to partner with some of the largest global brands to help them provide exceptional service to their customers and employees. Ready to start your journey?
Success Stories
“
Quintica is not a vendor to us they are our strategic partner helping us to achieve the business outcomes that drive us forward as a global aviation enterprise. We operate in a complex and high pressure environment and the team have more than matched our expectations.
Arnaud van Rietschoten - Vice President IT Service Management – Emirates
Quintica has played a critical role in helping Investcorp drive maturity in our Service Operations and Service Transition space. The team are always striving to provide the highest level of service in a fast paced and evolving environment.
Investcorp Bank BSC
I am very impressed with the professionalism of the Quintica team and the quality of their work. All workstreams passed our QA first time which meant we could go live on time and on budget. Well done on a great job…
Alberto Otero – PMO Strategic Projects – Engen
Quintica, our ServiceNow partner, has to be credited. We’ve asked a lot of them, pushing them hard to have the platform work for us. We’re now in a position where we can automate or set up new processes very quickly – and that’s thanks to the enablement lessons we’ve learned from Quintica.
Wanda van der Bijl HR Business Analyst, Distell
Quintica has a very good knowledge of Service Management and the ServiceNow platform. They have successfully implemented ServiceNow for Aspen and have been instrumental in driving out the platform capabilities.
Derrick Van Der Merwe – Service and Quality Manager
Quintica is an organisation that are flexible and accommodating in providing solutions. Quintica’s strengths lies in not only their local skills but also the availability of international resources to assist in implementing complex solutions.
Braam Venter – Senior Manager Technology – Nashua
Quintica has been a partner to NSFAS more than a vendor, helping us to shape the way we engage our students the institutions we support.
Arno Esterhuizen – Senior Manager : ICT Services – NSFAS
Transforming work that creates moments that matter.