Enhanced integrated data layer unifies business and technology data across the enterprise, powering all workflows and AI agents with real‑time, secure access to data from any source
One of the most exciting innovations we’ve seen this year from ServiceNow is the release of Workflow Data Fabric, a game-changer for organisations seeking to extract deeper insights from their data and fuel intelligent workflows.
The Business Case for Workflow Data Fabric
In today’s data-driven world, businesses are inundated with information from countless sources. The challenge lies in connecting these disparate data silos and turning raw data into actionable insights. This is where Workflow Data Fabric comes in.
Here’s how Workflow Data Fabric can benefit your organization:
- Unified Enterprise Data: Workflow Data Fabric brings all your data together on a single, AI-powered platform. It achieves this through prebuilt integrations, data streaming capabilities, and zero-copy partnerships with data leaders like Databricks and Snowflake. This means you can access and analyze data from any source without leaving the ServiceNow environment, eliminating the need for complex and time-consuming data migration processes.
- Real-Time Actionable Insights: With Workflow Data Fabric, you can use workflows, AI, and analytics to gain a holistic view of your operations and make informed decisions. The real-time knowledge graph understands your people, operations, and systems, enabling you to personalize data insights and trigger automated actions based on specific events or conditions.
- Enhanced Speed and Control: Workflow Data Fabric is built for the demands of an AI-driven world. RaptorDB, a high-performance database designed for ServiceNow workloads, analyzes complex data queries up to 27 times faster than traditional databases and scales workflow transactions three times faster. Robust data governance and security features ensure you maintain control over your data while unlocking its full potential.

Zero-Copy Feature: A Closer Look
The zero-copy feature of Workflow Data Fabric is a significant advantage for organizations working with large datasets. Traditional data integration methods often involve copying data from one system to another, which can be slow, resource-intensive, and introduce data inconsistencies. Zero-copy connectors eliminate this overhead by allowing direct access to data in external systems like Databricks and Snowflake without physically copying the data. This ensures data remains up-to-date, reduces latency, and optimizes performance.
Ready to Unlock the Power of Your Data?
Speak to the Quintica Data Engineering Team today to schedule a briefing session and discover how Workflow Data Fabric can help your organization gain deeper insights from data, automate workflows, and drive better business outcomes. Our team of ServiceNow experts will work with you to tailor a solution that meets your specific needs and empowers you to navigate the data-driven future with confidence.
Read the full press release here >