One elite program for the best of the best
For nearly a decade, ServiceNow have recognised our top most contributors with the ServiceNow MVP (Most Valued Professional) Award. ServiceNow MVPs go above and beyond to lead the way of innovation, commitment, talent, and team work.
We took some time out to meet our very own Quintica ServiceNow MVP Jaspal Chot for a deep dive into the things that keep him inspired to contribute and apply his passion to our customers greatest challenges.
![Agentic AI isn't coming to enterprise in 2026. It's already here[1]. ServiceNow's leadership is clear: the conversation is no longer whether autonomous agents belong in your organization, but how far and how fast you can safely deploy them[1]. This shift changes everything. AI agents are moving beyond simple assistance, answering questions, following instructions. In 2026, they'll own multistep workflows end to end, making judgment calls and resolving complex issues autonomously[1]. For enterprises in telecommunications, public sector, energy, financial services, and large IT operations, this represents both an enormous opportunity and a clear execution challenge. The organizations that will move fastest—and capture the most value—are those that treat agentic AI not as an incremental upgrade, but as a platform-wide transformation requiring new governance models, team structures, and ways of working.](https://www.quintica.com/wp-content/uploads/2025/12/Screenshot-2025-12-22-at-23.51.44-350x200.png)