Managed Service Desk
We provide IT service desk solution for both small-medium business and the enterprise environment. Quintica offers end-to-end management of incidents, problems and requests, as well as resources to support knowledge, change and configuration management process. With a single point of contact, users can enjoy a seamless end user experience. Whether you’re a global or regional company, need 24x7 or after-hours/overflow support, or seek one or a combination of the services below, Quintica will be able to fulfil your Service Desk needs.
Quintica Managed Service Desks are built on well developed standards that reflect our years of experience in delivering IT services and align to the ITIL service management framework and the ISO / IEC 20000 industry standards