Big Things. Great People.

About Quintica

We work with some of the most forward thinking global companies that have no plan B. They understand that with the pace of technology change they can’t wait to evolve over time they need to re-invent their operating model for a future where agility and change are the constant.   

Our Purpose

We transform work to create moments that matter

Digital experiences drive our economy, tomorrows leading companies will be those who unlock the benefits of transformative platforms to deliver seamless service experiences to their employees, customers and partners.
pexels-george-milton-6954086 (1)

We help you create impact

We help you and your business align your technology with your strategic goals, and deliver the processes needed to support you on your transformational journey.

Deep Expertise in ServiceNow

As the only ServiceNow Elite partner in Africa and the Middle East we offer you a depth of expertise across the platform and a track record of successful execution to go with it.   

We understand how companies Transform

More than just technology implementation we understand how large organisations change and how to drive adoption across your functional teams in order to get the business impact you set out to achieve.

Industry Specialisation

We’re not a one size fits all partner, our Industry leads bring specific knowledge in the sectors we serve that enables them to offer impactful solutions that deliver business results.

Customer Focus

We invest with our customers in transformative outcomes we don’t deliver a project. We’re invested in the success of your transformation and bring a toolset that propels you forward faster than your competition.

Investment in People

We believe in the power of Great People doing Big Things for our customers, this starts with our people loving what they do and thriving in their growth journey at Quintica. We apply this same mindset to your business and ensure that when you take on a service your people are equipped to flourish.

Meet the team

We’re a high-performance team that care a lot about your transformation journey. It’s nice to meet you.

Allan Cawood

Chairman

Saki Missaikos

Chief Executive Officer

Bryan Mackenzie

Chief Revenue Officer

Mritunjoy Singh

Chief Operating Officer

Andrew Doherty

Chief Partner Officer

Ricki Thorn

Chief Financial Officer

Jennifer Custers

Chief People Officer

Michael Ansley

Chief Information Officer

How we work

We help you unlock the power of transformative tech to deliver exceptional service experiences.

Engage

Bring ideas to life, pinpoint bottlenecks and re-invent experiences with our technology consulting expertise.

Transform

Remove the friction from work and bring your teams together on a single platform that drives operational excellence and a consumer grade service experience to match.

Operate

Extend your team with our expertise to deliver continuous service improvement and Managed Services. Free up your team to tackle your most strategic initiatives. We allow you to RUN faster.

Quintica is an Elite ServiceNow Partner

As an Elite ServiceNow Partner we are hyper focused on helping our customers achieve their transformation goals through the Platform.
Global Implementations

+200

Avg cSAT

4.4 /5

Years Experience

+22

Certified Pro’s

+80

Quintica is an Elite ServiceNow Partner

Our Partner Profile

Advise. Implement. Optimise.

We believe in the power of technology to drive change for good.

For us true transformation is about much more than the numbers its about impacting the next generation of leaders in Africa who will go on to start new business, grow our economy, increase the number of citizens who contribute positively to our GDP and drive growth in Africa.

South Africa has continued to produce some of the world’s top entrepreneurial talent and we’re proud to play our small part in this big dream for a Silicon Africa.  

Do you believe you’ve got what it takes to be a mover and a shaker in the tech ecosystem?

Drop us a video explaining why you think you would be part of our NextGen program and you could be on your way to joining a team who will believe in your and support your dreams.  
Every journey starts with a plan

lets talk about yours today

The time for change is now.

We’re excited about the future and how technology will help people, if you’re passionate about tech and helping people, introduce yourself to us.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for reaching out!

One of our experts will get in touch with you as soon as possible.

Note: Just in case, please be sure to check your spam/junk email folders.

Allan Cawood

Chairman

After leaving his position as CEO of Dimension Data Middle East and Africa Allan was not finished with his growth drive and passion for transforming tech. Through a private equity deal in 2005 Allan became the second major shareholder of the Quintica Group and joined the team as Chairman of the BoardAllan brings 3 main ingredients to the team: an infectious positivity about life, work and the convergency of both as a positive force for change, years of expertise on shaping an organisation and positioning for growth, someone who believes people are at the heart of any business and believe in doing Big Things with Great People. 

Speak to Allan:
Saki Missaikos

Chief Executive Officer

After heading the Internet Solutions business for over 8 years as CEO Saki joined Quintica in 2023 as Group CEO and through a private equity deal replaced one of our founding fathers Charles Osburn as the second major shareholder of the group. Saki is a dedicated customer first CEO who spends as much time as he can listening to customers and understanding the challenges that prevent growth in their business.

Speak to Saki:
Bryan Mackenzie

Chief Revenue Officer

Bryan joined Quintica in 2008, motivated by the logic and clarity of the ITIL framework, and obvious value proposition. He had a background in ERP with Oracle, mostly building the market in East and Southern Africa starting in the nineties when the market was developing. Bryan has been in business development and management his whole career, and believes in sincerity and value to build long term partnerships with his clients. 

Speak to Bryan:
Mritunjoy Singh

Chief Operating Officer

MJ came on board at Quintica in 2015, taking the helm in providing premier technology solutions and championing business innovation and transformation. Boasting an extensive background of more than 20 years in management and technology consulting, MJ is dedicated to fostering excellence and expansion by leveraging innovative platforms and nurturing our global teams. 

Speak to Mritunjoy:
Andrew Doherty

Chief Partner Officer

Andrew Joined Quintica in 2017 to grow the South African operationsAfter spending several years working in the UK helping financial services companies to transform their tech capabilities Andrew retuned to South Africa. Andrew is passionate about seeing technology impact the lives of people for the better, he has become a brand ambasidor for Quintica in driving our ServiceNow growth journey. He is obsessed with seeing our coustomers benefit from their investment into transformation.  

Speak to Andrew:
Ricki Thorn

Chief Financial Officer

Ricki is a Chartered Accountant with rich a tapestry of experience spanning various sectors. Before joining Quintica in 2024, he spent several years consulting to the Reinsurance and Hospitality industries in Bermuda before starting and growing an accounting and payroll outsourcing/offshoring business servicing clients in Bermuda and the Caribbean. His expertise spans financial management, operational efficiency, strategic decision-making and leading multi-jurisdictional teams. 

Speak to Ricki:
Jennifer Custers

Chief People Officer

A champion for both people and progress, Jennifer joined Quintica in 2022. Since then, she has spearheaded a global initiative to elevate the employee experience, seamlessly blending her passion for people development with her expertise in digital transformation. With over two decades of experience, Jennifer is a firm believer in fostering high-performing teams. Her focus lies in optimizing organizational effectiveness through strategic people-centric interventions. At Quintica, Jennifer ensures our employees are not just valued, but recognized as the beating heart of our success. 

Speak to Jennifer:
Michael Ansley

Chief Information Officer

A seasoned IT professional, Michael joined Quintica in 2009 to lead a then complex enterprise transformation program in the South African telecommunications market. Prior to joining Quintica, he spent more than a decade working in various IT roles across Europe, before returning to South Africa mid-2000’s to lead a large BSS transformation program at one of the major mobile operators. Michael has since joining Quintica held various roles, now delivering value in the role of Group CIO. Michael is passionate about making IT work for our and our customer’s operations to enable the business to deliver beyond it’s strategic commitments. 

Speak to Michael: